Privacy Policy

Last updated: January 31, 2026

Data Controller Information

For any questions about how we process your personal data or to exercise your privacy rights, please contact us at:

1. Introduction

AI Stickers (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our mobile application for creating AI-generated stickers for WhatsApp and Telegram (collectively, the “Service”).

This policy applies to all users of AI Stickers and complies with the General Data Protection Regulation (GDPR), applicable data protection laws, and mobile platform privacy requirements.

We do not train AI models on your uploads. Third-party processors process your content solely to provide the Service and are contractually prohibited from using it for model training or unrelated purposes.

2. Legal Bases for Processing

We process your personal data on the following legal bases under GDPR:

Contractual Necessity: Processing necessary to provide the Service you requested (account management, sticker generation)
Consent: For analytics and non-essential features (opt-in required for EU users)
Legitimate Interests: For service improvement, security, fraud prevention, and legal compliance, where not overridden by your rights
Legal Obligation: To comply with laws, regulations, and legal processes

3. Information We Collect

3.1 Account Information (Legal Basis: Contract)

When you create an account, we may collect:

Email address (if provided through authentication)
Display name (if provided)
Profile picture (if provided through third-party authentication)
Account unique identifier (UID)
Account creation timestamp
Authentication method used

3.2 Content You Upload (Legal Basis: Contract)

Photographs: Images you upload to create sticker packs
Processing Data: Temporary data needed to generate stickers
Generated Stickers: The AI-generated stickers created from your photos

3.3 Face Data & Facial Features (Legal Basis: Contract)

When you upload photos containing faces:

Facial Features: Our AI processes facial characteristics to create stylized stickers
Biometric Data: Under GDPR, facial recognition may constitute biometric data. We process this data solely to create your requested stickers
One-Time Processing: We do not create persistent face models or train AI models on your face data
Third-Party Processing: Face data is processed by third-party AI services solely for sticker generation

By uploading photos with faces, you consent to AI processing of facial features for sticker creation.

3.4 Usage Data (Legal Basis: Legitimate Interest)

We automatically collect:

Device information (type, operating system, version)
App version and build number
Interaction data (features used, buttons clicked)
Performance metrics (load times, errors)
Crash reports and error logs
Session duration and frequency

Error Tracking: We use error monitoring services to identify and fix crashes and bugs
Analytics: We may collect anonymized usage statistics to improve the app (with consent for EU users)
Performance Monitoring: App performance data to optimize user experience

The app may request access to:

Photos/Gallery: To allow you to select photos for sticker creation
Camera: To take photos directly within the app (optional)
Storage: To save generated stickers locally
Network: To communicate with our servers for sticker generation

You can manage these permissions through your device settings.

3.7 In-App Purchases & Payment Processing (Legal Basis: Contract)

When you purchase credits:

Purchase transactions are processed by Apple App Store or Google Play Store
We receive purchase confirmation, transaction ID, and product information
We do NOT receive or store your credit card information
Payment data is handled entirely by Apple or Google

4. How We Use Your Information

Service Delivery (Legal Basis: Contract)

Create and manage your account
Process uploaded photos to generate stickers
Deliver generated stickers to you
Enable export to WhatsApp and Telegram
Process credit purchases and manage your balance
Provide customer support

Service Improvement (Legal Basis: Legitimate Interest)

Analyze usage patterns to improve features
Identify and fix bugs and performance issues
Develop new features and functionality
Optimize AI generation quality

Security & Safety (Legal Basis: Legitimate Interest / Legal Obligation)

Detect and prevent fraud and abuse
Enforce our Terms of Service
Protect against prohibited content
Comply with legal obligations
Investigate security incidents

Communications (Legal Basis: Contract / Legitimate Interest)

Transactional Emails: Account notifications, purchase confirmations, service updates (essential)
Marketing Communications: New features, promotions (only with your consent; you can opt out anytime)
Support Communications: Responding to your inquiries

5. AI Processing & Third-Party Services

Your uploaded images are processed using third-party AI services. These may include:

AI Generation Providers: Services that perform the actual sticker generation
Cloud Infrastructure: Hosting and processing services

We use API configurations that do not allow providers to train on your content, and our agreements with these processors prohibit model training or other secondary use of your uploads.

Third-Party Service Providers May Include:

Cloud AI services (e.g., Replicate, Google Cloud, OpenAI, FAL.ai)
Image processing APIs
Server infrastructure providers

All third-party processors are contractually required to:

Process data only for sticker generation
Not use your data for AI model training
Maintain appropriate security measures
Comply with data protection laws

6. Data Storage and Security

Security Measures

We implement industry-standard security measures:

Encryption of data in transit (TLS/SSL)
Encryption of data at rest
Access controls and authentication
Regular security audits
Secure API communications
Anonymization where possible

Storage Locations

Your data may be stored and processed in:

Primary Servers: [Your server location]
Cloud Infrastructure: Servers operated by our hosting providers
AI Processing: Temporary processing by AI service providers
CDN: Content delivery networks for app performance

Data may be transferred internationally. We ensure appropriate safeguards for international transfers.

We do not sell your personal data.

We share data only with:

Essential Service Providers

AI Generation Services: To process your photos and generate stickers
Hosting Providers: To operate our servers and infrastructure
Payment Processors: Apple and Google for in-app purchases
Authentication Services: If you use third-party login

Error tracking and crash reporting services
App analytics platforms (anonymized)
Performance monitoring tools

Other Disclosures

We may disclose your information:

Legal Requirements: To comply with laws, regulations, court orders
Safety: To protect rights, safety, and property
Business Transfers: In connection with merger, acquisition, or asset sale (with notice to you)
With Your Consent: When you explicitly authorize sharing

8. Data Retention Periods

Active Account Data

Account Information: Retained while your account is active
Generated Stickers: Stored according to your preferences (you can delete at any time)
Usage Data: Retained for up to 12 months for analytics

Uploaded Photos & Generated Content

Temporary Processing: Original uploaded photos are deleted immediately after sticker generation (within 24 hours)
Generated Stickers: Stored in your account until you delete them
Backups: May exist in backups for up to 30 days after deletion

After Account Deletion

Account data permanently deleted within 30 days
Some data may be retained longer if required by law (e.g., transaction records for tax purposes)
Anonymized analytics data may be retained indefinitely

Under GDPR and other privacy laws, you have the following rights:

Right of Access

You can request copies of your personal data. Contact us at support@stickers.wiki.

Right to Rectification

You can request correction of inaccurate data. Update your account information in the app or contact us.

Right to Erasure (“Right to be Forgotten”)

You can request deletion of your personal data by:

Deleting your account through app settings
Contacting us at support@stickers.wiki

Note: Some data may be retained if required by law.

Right to Data Portability

You can request a copy of your data in a structured, machine-readable format.

Right to Restrict Processing

You can request that we limit how we use your data.

Right to Object

You can object to processing based on legitimate interests. We will cease processing unless we have compelling legitimate grounds.

Where processing is based on consent, you can withdraw it at any time through app settings or by contacting us.

Right to Lodge a Complaint

You have the right to file a complaint with your local data protection authority.

To exercise any of these rights, contact us at support@stickers.wiki.

10. International Data Transfers

If you are located in the European Economic Area (EEA), UK, or Switzerland, your data may be transferred to countries outside these regions.

Safeguards for International Transfers

We ensure appropriate protection through:

Standard Contractual Clauses (SCCs) approved by the European Commission
Adequacy decisions by the European Commission
Other legally approved transfer mechanisms
Contractual obligations on third-party processors

11. Data Storage & Tracking Technologies

Mobile Application Storage

Local Storage: The app stores preferences and cache data on your device
Secure Storage: Sensitive data (e.g., authentication tokens) is stored securely using platform encryption
User Control: You can clear app data through device settings

Cookies & Website Tracking (if applicable)

If you access our website:

Essential Cookies: Session cookies for functionality
Analytics Cookies: Only with your consent (EU users)
No Advertising Cookies: We do not use advertising or tracking cookies

12. Analytics & Monitoring

Error Tracking

We use error monitoring to identify crashes and fix bugs. This is essential for service operation (Legitimate Interest).

App Analytics

Basic Analytics: Anonymized usage statistics (optional for EU users)
No Cross-App Tracking: We do not track you across other apps or websites
Opt-Out: EU users can opt out of analytics through app settings

Analytics Control

You can control analytics through:

App settings (disable optional analytics)
Device settings (limit ad tracking)
Contacting us to request data deletion

13. Children’s Privacy

Our Service is NOT intended for users under 18 years of age. We do not knowingly collect personal information from minors.

If we learn that we have collected data from a minor:

We will delete the account immediately
We will permanently delete all associated data
We will notify parents/guardians if contact information is available

If you believe a minor has created an account, contact us immediately at support@stickers.wiki.

14. Data Security Incidents

In the event of a data breach:

We will assess the risk to your rights and freedoms
We will notify affected users without undue delay
We will notify relevant data protection authorities as required by law
We will take immediate steps to mitigate the breach

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes in our practices
Legal or regulatory requirements
New features or services

We will notify you of material changes by:

Posting the updated policy in the app
Sending an email (if you provided one)
Displaying a notice in the app

Your continued use of the Service after changes constitutes acceptance. If you do not agree with changes, you should stop using the Service and delete your account.

16. Third-Party Services

WhatsApp & Telegram

The Service allows you to export stickers to WhatsApp and Telegram. These platforms have their own privacy policies:

We are not responsible for how WhatsApp or Telegram handle your exported stickers.

App Stores

Your downloads and in-app purchases are subject to:

17. Regional Privacy Rights

California Residents (CCPA)

If you are a California resident, you have additional rights:

Right to know what personal information we collect
Right to delete personal information
Right to opt-out of sale of personal information (we do not sell data)
Right to non-discrimination

European Economic Area, UK, Switzerland

Rights under GDPR are described in Section 9 above.

Other Jurisdictions

We respect privacy rights in all jurisdictions. Contact us to learn about your specific rights.

18. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal data:

Email: support@stickers.wiki

We will respond to your inquiry within 30 days (or as required by applicable law).

19. Supervisory Authority

If you are in the EEA, UK, or Switzerland, you have the right to contact your local data protection authority:

EU: Find your authority at https://edpb.europa.eu/about-edpb/board/members_en
UK: Information Commissioner’s Office (ICO) at https://ico.org.uk
Switzerland: Federal Data Protection and Information Commissioner (FDPIC)

By using AI Stickers, you acknowledge that you have read and understood this Privacy Policy.